【Returning and leaving is safe!】
I don’t know how to start living in Kuala Lumpur.
✅ Don’t know how to leave
✅ How long will you tell your family?
✅ How to clean and return the key?
✅ When will the deposit be returned?
Do you have any questions?
This article explains the points to proceed with the withdrawal and cancellation of the program, from the timing of withdrawal, to the return of the key, cleaning, and refund of the deposit.
Leave Notifications and Methods
Let’s tell the agent or the owner of the house in with the contract.
often2 to 3 months prior to the contract
In case of mid-term cancellation using a representative contract during the contract period, at the time when the return is decidedRecorded messages or emails。
thenFormal documents such as resignation and cancellation notice letter from the company within one weekSend to Daiya
* The date of the document in this case may be the date of contacting the first message or email.
※It takes about one month to cancel the internet. Please start the cancellation procedure with margin.
However, please note that there are many large houses that do not calculate the daily basis for when the rent occurs.
For example, if the contract period was between 1st and 31st of each month, it is the idea that the rent payment will occur until July 30 even if you submit a notification of withdrawal on May 15. Depending on the negotiation, we may be able to accept the daily calculation, so let’s negotiate with Daiya.
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Subscription cancellation procedure
TV
•Internet
In particular, it takes about one month to cancel the internet, so start the process of canceling the game.
You can cancel from your Selfcare portal.
→ Procedure flowHome(Jump to Time Q&A page)
Cleaning arrangements and original recovery by contractors
When you leave, we will arrange cleaning by the company and submit the receipt.
The cleaning area is indicated in the contract.
*Please note that self-cleaning is not permitted.
【Contract example】
[General cleaning items, original recovery example]
Curtain, Matt、, Sofa Cleaning
•Cleaning the entire room ※If you arrange for at least 4 hours in one bedroom, it will not be pointed out.
•Chemical cleaning and gas top up
•Light bulb replacement
etc.
It is the best time to make arrangements.
•Cleaning the entire room at least RM200 per room. It depends on dirt.
•Air conditioner chemical service RM150/unit
•Matt Cleaning(King) RM140
•3 person sofa cleaning RM180
→Contact information of the above-mentioned companiesContact UsContact Us
If you can’t recover your original
If there is no time, there is a small child, etc., you can not recover the original form before leaving, depending on the owner may be able to accept it.
However,
•We will arrange cleaning by the owner and cannot make an objection to the billing amount.
*In particular, cleaning costs are very dirty, and if you have time to clean, there is a lot more expensive than the estimate.
•Some fees may be added.
Please understand the risk.
Leave date Unit check and return key
Check whether the agent is equipped with a large house, or there is no damage or furniture.
30 minutes to 1 hour
A bug that was not found on the day will be noted laterSorry, this entry is only available in Japanese.
The key is handed over and left.
*If you use the room to suit your needs and your new flight, you may need to check the unit date in advance.
Last night stay at the hotel. Kuala Lumpur is the world’s cheapest 5-star hotel.
There are many options such as Ritz-Carlton, St. Regis and Grand Hyatt that are not reachable in Japan.
It seems that the hotel stay was a fun memory for children, and it was a great answer to the time.
Refund of deposit
One month money back waiting for ordinary utility billingContact Us
The final utilities cost is deducted from the utilities deposit and the residue is refunded.Malaysian AccountRefunded.
If you plan to close your Malaysian account, you will be charged, but we are able to transfer from us to your Japanese account.
Many of the owners had to pay back to their Malaysia account, but my owner was only able to get a refund to the Bank of Malaysia.
The Malaysian account is scheduled to be closed, and the child is quite dirty, and it was troubled that the repair price estimate can not be taken before leaving, so I could not refund it beforehand.
I think there was a fee, but it was expensive, so it was very helpful that I did not have to struggle with it myself.
How is it?
There are many people who feel anxiety because the customer is cleared out of Japan or the third country, but the customer who applied for our Japanese support is responsible.
Please feel free to contact us.
